Help - About Babysits
What is Babysits?
Babysits is an online childcare platform. Parents and childcare providers can contact each other directly on our website or app, and plan childcare appointments.
Learn more About Us!
Is Babysits free?
Parents and childcare agencies or companies can create a profile and post jobs for free, however we ask for a small fee to contact childcare providers.
The platform is completely free for childcare providers.
For more details, check the pricing page.
Does Babysits screen babysitters and parents?
Babysits does not screen users. However, we do have reports and safeguards in place and regularly check these for inappropriate behavior. In case of any suspicious behavior, we immediately take appropriate action.
We also foster a trustworthy community by providing many voluntary verifications that childcare providers and parents can do to improve the quality and transparency of their profiles.
This includes:
* ID verification (childcare providers need to complete ID verification in order to reach out to families).
* Social profile verification
* Phone and email verification
* Reviews and references
* Background or criminal record document checks
However, as we don't screen our users, please be aware that you are responsible for interviewing potential candidates and ultimately making a selection.
Read our Trust and Safety information.
How does Babysits use my information and keep it private?
Babysits respects your privacy and only processes your data for the purpose for which you provided it and in accordance with the General Data Protection Regulation (GDPR).
Contact information, such as your address, email, and phone number, will never be displayed or shared with third parties or other users. We use this information to verify who you are, provide accurate search results, and contact you, if necessary. It is entirely up to you what information you decide to share with other users on your profile or via the messaging system.
We also take appropriate technical and organizational measures by using the latest technologies to protect your information against loss, misuse or unlawful processing.
Why should I use the Babysits messaging service?
While communicating on our messaging service, Babysits can manage and respond to inappropriate behavior by other users. If you choose to communicate outside of the Babysits platform, it makes it harder for us to protect your data as our safeguards will no longer apply. So, by using alternative communication mediums, you will run a greater risk of fraud and phishing attempts.
What do I do if I encounter or am a victim of a scammer?
Should an unknown user request your personal data, please report this to us immediately as it could be an attempt at fraud. If you believe you are a victim of identity fraud, inform us and file a report with the police immediately.
Babysits does its best to detect and remove scammers from the platform and respond quickly to reports, but we cannot help you with interactions that happen outside of the platform.
Read our Trust and Safety information.
Am I insured as a parent or babysitter?
No, members aren't covered by any type of insurance via Babysits. Members may choose to take out their own insurance when preferred or legally required.
